The Skin Silking Company

Shipping

IMPORTANT NOTE: All orders placed between February 8th - March 1st 2020 will be shipped the week following March 1st.

Standard Shipping Times

Australia

Melbourne: 2-3 Business Days

Sydney/Brisbane/Perth/Adelaide/Canberra/Hobart/Darwin: 3-4 Business Days

New Zealand

7 Business Days

Asia Pacific

13 Business Days

UK

8 business days

US

6 business days

 

Christmas Shipping Times

The Skin Silking Company is a family business and will be closed from 21/12/2019 - 06/01/2020. Please note that all orders placed from December 21st 12am AEST - January 6th 12am AEST will be dispatched from the week commencing January 6, 2019 in the order in which they were placed.

To receive a shipping estimate for a more specific location, please email hey@skinsilking.com for an individual assessment.

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Shipping FAQs

Q. How much is shipping?

Australia - FREE shipping on unlimited products!

Rest of the world - $5 Shipping on single packs, and FREE shipping on 2 & 3 packs!

Q. How do I check on the status of my order?

To receive an update on your order, please email hey@skinsilking.com quoting your order number (#XXXX) as it appears in your initial order confirmation email. We will respond within 24 hours with an update for you!

Q. What if my order arrives damaged?

If your order arrives to you damages (this can happen from time to time when using third party carriers), please email us at hey@skinsilking.com quoting your order number with a photo of the damaged package.

Q. Do you ship to PO boxes and parcel lockers?

Yes we certainly do!

Q. Do you offer a bulk shipping discount?

For purchases of multiple items, we offer free shipping worldwide!