Standard Shipping Times
Melbourne: 2-3 Business Days
Sydney/Brisbane/Perth/Adelaide/Canberra/Hobart/Darwin: 3-4 Business Days
7 Business Days
13 Business Days
8 business days
6 business days
Christmas Shipping Times
The Skin Silking Company is a family business and will be closed from 21/12/2019 - 06/01/2020. Please note that all orders placed from December 21st 12am AEST - January 6th 12am AEST will be dispatched from the week commencing January 6, 2019 in the order in which they were placed.
To receive a shipping estimate for a more specific location, please email email@example.com for an individual assessment.
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Q. How much is shipping?
Australia - FREE shipping on unlimited products!
Rest of the world - $5 Shipping on single packs, and FREE shipping on 2 & 3 packs!
Q. How do I check on the status of my order?
To receive an update on your order, please email firstname.lastname@example.org quoting your order number (#XXXX) as it appears in your initial order confirmation email. We will respond within 24 hours with an update for you!
Q. What if my order arrives damaged?
If your order arrives to you damages (this can happen from time to time when using third party carriers), please email us at email@example.com quoting your order number with a photo of the damaged package.
Q. Do you ship to PO boxes and parcel lockers?
Yes we certainly do!
Q. Do you offer a bulk shipping discount?
For purchases of multiple items, we offer free shipping worldwide!