Return policy

Didn’t love what you ordered? Our store is happy to accept online returns within 30 days of your purchase date for a full refund or exchange for an item of equal value. Items returned after the 30-day return period are not eligible for a refund or exchange. Items must be returned in undamaged, unused and clean condition. We cannot accept used or opened items.

To make a return, please email hey@skinsilking.com with your order number. Once we receive your return, please allow 3-5 business days for processing. If your return is accepted, please allow 3-5 business days for a refund to appear on your original method of payment.

Shipping costs are non-refundable and the responsibility of the customer.